Payment Policy

Accepted Payment Methods

We accept the following forms of payment:

• Cash
• UPI (Google Pay, PhonePe, Paytm, and others)
• Debit and Credit Cards (Visa, Mastercard, RuPay)
• Net Banking / Bank Transfer
• Gift Cards issued by our salon
• Loyalty Points (subject to redemption rules)

Payment Timing

Payment is required at the time of service. We do not offer credit or deferred payment arrangements unless previously agreed in writing.

Deposits

Deposits may be required for:

• Services valued above a certain threshold
• Group bookings
• Special occasion bookings (bridal, event packages)
• Clients with a history of no-shows or late cancellations

Deposit amounts and conditions will be communicated at the time of booking.

Pricing and Taxes

All quoted prices are inclusive of applicable taxes unless stated otherwise. Service prices are subject to periodic review. The price agreed upon at booking will be honoured.

Invoices and Receipts

A digital receipt is available for all transactions. Please request one at the time of payment. Invoices for business purposes can be requested in advance.

Declined Payments

If a payment is declined, the full amount remains due. We may require alternative payment before a service commences or before you leave the premises.

Disputes

If you believe there is an error on your invoice, please raise it before leaving the salon or within 24 hours of your appointment. We will investigate and correct any genuine billing errors promptly.

Tipping

Gratuities are welcome but entirely at your discretion. 100% of tips go directly to the team member who provided your service.